We want you to be happy. If, for whatever reason, you are not 100% satisfied with your order, you can return it for a refund in accordance with our terms and conditions.
It’s our aim to make ordering a custom kandura online completely risk-free. If you change your mind, we’ll give you a full refund. Simply follow the Return Policy instructions below.
Meemo reserves the right to deny remake requests in circumstances where alterations can be completed. Items cannot be remade based on customization changes. Individuals are responsible for return shipping costs of remade items.
Due to limited fabric supply, some items may be unavailable to be remade and you may be asked to select an alternative fabric, of equal or lesser value, for your remake order.
ALTERATIONS & RETURNS
Meemo makes ordering custom kanduras risk-free. If you are not happy with any of your garments, we're here to help.
If your order requires adjustments, we’ll arrange to collect and alter it, totally free of charge.
To be considered eligible for return, you will need to submit a return claim within 14 days of your order's ship date.
Meemo will only accept returned items that are in good and unworn condition. We have the right to deny the refund of items that we believe have been previously worn or damaged.
Meemo will not accept items that have been altered or adjusted in any way.
Any items returned to Meemo that do not meet the aforementioned requirements will be sent back to you without refund.
If your items were purchased with a Coupon, the Coupon will be refunded/reimbursed before another payment source.
You must return all items purchased as part of a promotion to receive a full refund. Any items you keep will be charged at full market value.